Frequenty Asked Questions

General FAQS

What Is your rate of success?

99.9% of all our searches end up with a positive result. Evidence of satisfied customers can be seen from the user feedback we get.

Is the details entered in contact forms safe?

Our terms of use dictate that we should only use the data in the contact for support reasons. Under no circumstances do we give the information to third parties.

Is there a law to prohibit phone tracking?

In Germany as well as many other countries, there is no such law. Though you can face legal action for infringing of the privacy of another person, this is more of an ethical than a legal issue.

Tracking FAQS

Does the service work for smart phones only?

The mobile tracker works for all types of phones as long as they have the GPS tracking software. You can also buy the software and have it installed in your phone.

How long does it take to locate a phone?

The process takes up to 45 seconds. You should be patient so as not to break the search.

Can turning off my phone prevent the detection of GPS signals?

It is not clear whether turning off your phone can prevent the detection of GPS signal. Though some believes that it works, other s are convinced that the only viable way of preventing the reception of the signal is by removing your phone’s battery.

Is there a good way of preventing my phone from detection?

The only certain way of preventing your phone from tracking is by leaving it at home. Remember that features of devices such as phones tend to be indifferent to our personal lives

Where can I buy the GPS tracking service?

The GPS tracking software can be bought online. After the App has been installed, it can be located using the Apps website. All you will need is to log in to their website, click on map and the phone will show as an icon. When you click on the icon, you will see the exact location of the phone.

Can I also be tracked?

The truth of the matter is that you can also be tracked without knowledge. Perhaps, the only way to prevent yourself from being tracked is being in charge of your ethics.

Are there any other benefits of the tracking service?

If you have a phone inside your car, it is possible to track its location.

Can your GPS system track iPhones?

Yes. Our GPS system can track any number. If you enter the iPhone number of the person you are interested to track down, we can certainly help you with detecting his/her current location.

My phone is stolen. Can your system help me track it down?

Of course! Please make an account with us and enter your phone number in the “Locate any phone number in the world” box in the home page to track down the location of your stolen phone.

Support FAQS

How can I customize the GPS software?

To customize the GPS software, change the contact information users group. You can then change the company’s logo and you are set to go.

What are the charges for membership?

We offer different membership plans. The charges vary according to the plan you choose. To know the charges for different membership pans and select the best for you, please click here.

Is my login details and account information protected?

Yes. Your login details and account information are completely safe with us. We do not share your login details, email id, phone number or other personal details with any third parties.

How can I pay for my account?

We support different payment methods. You can choose to pay with PayPal, Visa, Master Card, Bank Check, or Wire transfer. To know more about these paying options, please click here.

I’m having problem using the service. What can I do?

Our 24 hours support team is always there to help you. You can live chat with them about your problem or submit your query in here and a member of the support team will get back to you as soon as possible.